Technician performing water heater diagnostics in a West Michigan home

Water Heater Repair & Replacement in Grand Rapids, MI

Prompt water heater service across West Michigan. No commissions. Clear pricing.

Call for Prompt Water Heater Repair Schedule Water Heater Service

Common Water Heater Issues We Fix

If your hot water isn’t dependable, we’ll find the real issue and give you clear options.

No Hot Water / Not Hot Enough

  • Water is cold or only lukewarm
  • Hot water runs out quickly
  • Pilot won’t stay lit / unit won’t start

Leaks, Odors, or Noises

  • Water around the tank or from pipes/pan
  • Rotten-egg (sulfur) smell or rusty water
  • Popping, rumbling, or knocking sounds

Inconsistent or Costly Operation

  • Hot water fades in and out while showering
  • Energy bills suddenly higher than normal
  • Pressure valve dripping or discharging water
Water heater diagnostic service in West Michigan

Water Heater Diagnostic Service

$99

Flat-rate trip + system diagnosis. Fee waived with approved repair.

  • We travel to your home and perform a complete water heater diagnosis
  • You get a clear explanation of what’s happening—in plain English
  • You see upfront, itemized repair options—no sales pressure
Call to Schedule Diagnostic Service

How Our Water Heater Repair Appointments Work

A simple, no-pressure process designed around your home and budget.

1

Book a $99 Diagnostic

We arrive on time, check safety and performance, and pinpoint the issue.

2

Review Repair Options

Clear, itemized options. If replacement makes more sense, we’ll explain why—no commissions, no pressure.

3

Same-Day Fix When Possible

Approve the repair, and we’ll complete it as soon as possible — often same-day.

Technician discussing water heater options with a homeowner

Repair vs. Replace — What’s Best for You?

Our trained, commission-free technicians give you honest pros and cons either way. If a repair is safe and sensible, we’ll recommend it. If replacement will save you money and headaches in the long run, we’ll explain why.

Things to consider:

  • Age & condition of the water heater (tank or tankless)
  • Cost of repairs vs. expected remaining lifespan
  • Capacity & recovery rate for your household’s hot-water needs
  • Efficiency (UEF), fuel type, and monthly energy costs
Call to Discuss Your Options Schedule An Appointment

Our Water Heater Replacement Process

Clean, professional installs with matched equipment, transparent pricing, and strong warranties.

1) Free In-Home Assessment & Proper Sizing

We listen to your hot-water concerns, check venting, gas/electric, drain, expansion tank, and ensure capacity and first-hour rating match your needs.

2) Clear Options & Pricing

Good-Better-Best packages (tank or tankless) with pricing, efficiency, performance, and warranties spelled out so you can choose confidently.

3) Professional, Certified Installation

Craftsmanship over sales—expect safe, meticulous work, required permits handled, and respect for your home from start to finish.

4) Start-Up, Testing & Tutorial

We test the system, verify proper temperatures and safety controls, and show you how to operate and maintain it.

5) Follow-Up & Warranty

You get documentation for parts and labor coverage—and a local team you can call anytime.

Call to Schedule A Free Estimate Request A Free Estimate

Emergency Hot Water Help

Water heater leaking or not heating?

Prompt, friendly water heater repairs across Grand Rapids & West Michigan.

Call Now For Service

Maintenance & Tune-Ups

Prevent surprises, extend life

Annual water heater inspections help ensure safety, keep efficiency up, and protect your tank.

Schedule Maintenance

"Amazing service, great communication, very professional and timely. Highly recommended."

Photo of Joslyn M.
AC repair • Hudsonville, MI

Water Heater Repair & Replacement — FAQ

Straight answers to the questions we hear most from West Michigan homeowners.

How fast can you get here?
Same-day appointments are often available. You’ll get an arrival window and updates.
What does the $99 diagnostic include?
Flat-rate trip and complete system diagnosis. We explain what’s happening in plain English and show itemized repair options. The fee is typically waived if you approve a repair.
Do you work on gas, electric, and tankless?
Yes—we service and replace standard tank units (gas/electric), power-vent, and tankless water heaters from all major brands.
Can you replace my water heater the same day?
Often, yes. We’ll confirm availability during the diagnostic or estimate visit and provide clear timelines.
Tank vs. tankless — which is better?
It depends on your home and usage. Tank units are budget-friendly with simpler installs; tankless offers endless hot water and higher efficiency. We’ll size and price both so you can choose confidently.
Do you pull permits and handle disposal?
Yes. We handle required permits, install to code, and haul away the old unit. You’ll get documentation and warranty details.
How long do water heaters last?
Many tank models last 8–12 years with proper maintenance; tankless units can last longer. We’ll assess condition and advise the best path.
Call for Water Heater Service Schedule Water Heater Service

Service Area — Grand Rapids & West Michigan

Centrally located in Hudsonville, we provide prompt, friendly service across Greater Grand Rapids and much of West Michigan.

Towns We Serve

  • Ada
  • Allendale
  • Belmont
  • Byron Center
  • Caledonia
  • Cascade
  • Comstock Park
  • Coopersville
  • East Grand Rapids
  • Forest Hills
  • Grand Haven
  • Grand Rapids
  • Grandville
  • Holland
  • Hudsonville
  • Jamestown
  • Jenison
  • Kentwood
  • Lowell
  • Muskegon
  • Norton Shores
  • Plainfield Township
  • Rockford
  • Spring Lake
  • Walker
  • Wyoming
  • Zeeland
  • And more...

Don’t see your town? If you’re in West Michigan just give us a call.

Call for Fast Service Schedule Water Heater Service

Ready for reliable hot water again?

Whether you need a quick repair or a free replacement estimate, the Crossroads Heating and Cooling team has you covered.

Call us today for prompt service, affordable prices, and straightforward recommendations.

Call Now For Service Schedule An Appointment