Technician performing furnace diagnostics in a Grand Rapids home

Furnace Repair & Replacement in Grand Rapids, MI

Prompt furnace service across West Michigan. No commissions. Clear pricing.

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Common Furnace Issues We Fix

If your home isn’t warming up like it should, we’ll find the real issue and give you clear options.

No Heat / Not Keeping Up

Furnace runs but blows cool air
Heat runs nonstop and the house is still cold
Thermostat is set correctly but temp keeps dropping
Some rooms warm while others stay chilly (uneven heat)

Furnace Starts Then Stops / Won’t Stay On

Furnace kicks on, then shuts off within a minute or two
Needs frequent resets or trips the breaker
Won’t start when heat is called
The flames come on, then shut back off

Noisy, Smelly, or Costly

Loud banging, squealing, or grinding sounds
Burning or electrical smell when the furnace runs
Weak airflow from some vents
Heating bills suddenly higher than normal

Furnace Diagnostic Service

$99

Flat-rate trip + system diagnosis. Fee waived with approved repair.

We travel to your home and perform a complete furnace diagnosis
You get a clear explanation of what’s happening—in plain English
You see upfront, itemized repair options—no sales pressure

Call to Schedule Diagnostic Service

How Our Furnace Repair Appointments Work

A simple, no-pressure process designed around your home and budget.

Book a $99 Diagnostic

We arrive on time, check safety and performance, and pinpoint the issue.

Review Repair Options

Clear, itemized options. If replacement makes more sense, we’ll explain why—no commissions, no pressure.

Same-Day Fix When Possible

Approve the repair, and we’ll complete it as soon as possible — often same-day.

Technician discussing furnace repair options with a homeowner

Repair vs. Replace — What’s Best for You?

Our trained, commission-free technicians give you honest pros and cons either way. If a repair is safe and sensible, we’ll recommend it. If replacement will save you money and headaches in the long run, we’ll explain why.

Things to consider:

Age & condition of the furnace
Cost of repairs vs. expected remaining lifespan
Safety, reliability, and comfort
Energy use and monthly utility costs

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Our Furnace Replacement Process

A clean, professional install with matched equipment, transparent pricing, and strong warranties.

1) Free In-Home Assessment & Proper Sizing

You know your home best—we listen to your concerns (cold rooms, noise, hot/cold swings) and check ductwork, gas lines, drains, and venting for safety and fit.

2) Clear Options & Pricing

Good-Better-Best packages with pricing, efficiency, comfort features, and warranties spelled out so you can choose confidently.

3) Professional, Certified Installation

Our technicians are selected for craftsmanship—not their ability to upsell. Expect safe, meticulous work, required permits handled, and respect for your home from start to finish.

4) Start-Up, Testing & Tutorial

We test your new system and show you how to use and maintain it for safe, efficient operation for years to come.

5) Follow-Up & Warranty

You get documentation for parts and labor coverage—and a local team you can call anytime.

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Emergency HVAC Repair

Furnace not heating?

Prompt, friendly furnace repair across Grand Rapids & West Michigan.

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HVAC Maintenance & Tune-Ups

Prevent breakdowns, lower bills

Annual furnace tune-ups extend system life, prevent breakdowns, and lower energy bills.

Schedule Maintenance

Photo of Joslyn M. — AC repair • Hudsonville, MI

Furnace Repair & Replacement — FAQ

Straight answers to the questions we hear most from West Michigan homeowners.

How fast can you get here?

Same-day appointments are often available. You’ll get an arrival window and updates.

What does the $99 diagnostic include?

Flat-rate trip and complete furnace diagnosis. We explain what’s happening in plain English and show itemized repair options. The fee is typically waived if you approve a repair.

Do you service my brand of furnace?

Yes. Our non-commissioned technicians work on all major brands and models commonly found in West Michigan homes.

Will I see the price before any work starts?

Always. You’ll get a clear, itemized quote and you choose how to proceed. No commissions and no sales pressure.

When do you recommend replacing instead of repairing?

If repairs are frequent, the furnace is near the end of its expected life, comfort is poor, or operating costs are climbing, replacement may be the smarter long-term choice. We’ll walk you through your options so you can decide confidently.

Do you offer warranties?

Yes—repairs and replacements include strong parts and labor coverage. Your quote will spell out the exact terms so there are no surprises.

What if it’s after hours or on a weekend?

Call for availability. Rates may differ outside regular hours, but you’ll still get an upfront quote before work begins.

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Service Area — Grand Rapids & West Michigan

Centrally located in Hudsonville, we provide prompt, friendly furnace service across Greater Grand Rapids and much of West Michigan.

Towns We Serve

Ada
Allendale
Belmont
Byron Center
Caledonia
Cascade
Comstock Park
Coopersville
East Grand Rapids
Forest Hills
Grand Haven
Grand Rapids
Grandville
Holland
Hudsonville
Jamestown
Jenison
Kentwood
Lowell
Muskegon
Norton Shores
Plainfield Township
Rockford
Spring Lake
Walker
Wyoming
Zeeland
And more...

Don’t see your town? If you’re in West Michigan just give us a call.

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Ready to get comfortable again?

Whether you're scheduling a furnace repair or free furnace replacement estimate the Crossroads Heating and Cooling team has you covered.

Call us today for prompt service, affordable prices, and straightforward recommendations.

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